A few years ago I was completely stuck…
I was booked up for 6 months, the problem was that I needed about 4 more painters and I just could not find any.
My main job in Supreme Painting was selling.
I was the only sales person, and I had a very high closing rate.
In the DYB System, there are acronyms that we use, one is “ABA” – Anything But Advertising and “ABC” – Always Be Connecting.
I would like to introduce a few more:
ABH – Always Be Hiring,
ABL – Always Be Looking.
I put hiring ads up at the local paint stores, just like everybody else does.
I then checked online with “Indeed” and “Super Crater.”
I also put a sign on my truck, and I talked to my guys and asked if they knew anybody looking for a job.
But… I just couldn’t find anybody.
The only people I did find were ones I didn’t want working for me.
I eventually lost several jobs, because the people just didn’t want to wait.
One of them was a fairly large job and it really hurt, I really wanted that one.
In my opinion, the two main jobs for a painting contractor is to sell jobs and to hire the people to do the jobs.
The rest of it is just book work.
I would say my advice is, you should hire the painter first, and then get the jobs to keep the painter busy because hiring is much harder than selling.
After I was in the DYB System for a while, I began an ABH mentality (Always Be Hiring) and that helped a little, but it didn’t help a lot.
I wasn’t getting the right kind of people.
Later after I was in DYB for a while, they came out with the 11 Interview Questions to Hire an All-Star.
I started using that, and I could see a huge difference in the type of people that I was hiring!
The culture grew stronger, I got a lot of great team members, and my turn over almost completely stopped.
There wasn’t any bickering between the painters.
Everybody worked together. It was really nice.
About six 6 months ago I changed again to ABL – “Always Be Looking”.
Now it doesn’t matter what time of year it is if I find an all-star, whether they know how to paint or not, I want to hire them.
If they need to learn how to paint, I am going to teach them how to paint, and then I am going to find the work to keep them busy.
You can teach someone with character how to paint.
It’s impossible to teach someone to paint, without character.