EP30 Rich Groark: How to Implement Tech, Methodology, & a Culture of Respect to Grow Your Painting Business Beyond $1 Million Dollars

Steve Burnett

7 years ago

SUMMARY:

In this episode of DYB Podcast, Steve interviews Rich Groark, owner, and operator of 360 Painting of North Georgia.

Rich’s business started out on the wrong foot, but he was and is always learning from the mistakes he makes.

Today, he has implemented technology, methodology, and a culture of respect in his business to create an environment where everyone thrives.

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-How you can stay focused on the backend of the business while your employees do the labor

-The give and take of romantic relationships in business

-How to assess who you hire during the hiring process

-How to push culture forward

-Selling without being a “salesy” person

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“I knew I could do better than what was provided. That’s why I started.”

“I needed to know the business to know what questions to ask.”

“Culture is respect for everybody.”

“The biggest thing that pushed culture forward is showing respect for others.”

“I ask them what their needs are rather than telling them how I’m going to paint their house.”

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[03:59] How Rich got started in painting and the slump of the first two years

[08:53] The collaboration of Rich and his wife, Peggy, within their business

[11:39] How rich hires and why he tries to get outside input when hiring his employees

[16:45] The paradigm shift that has gotten Rich where he is today

[18:45] Why culture makes a big difference in every company

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