EP20: Justin & Aaron Flora How Two Brothers Are Crushing It In Indianapolis
In this episode of DYB Podcast, Steve interviews Justin and Aaron Flora, owner/operator of Flora Brothers Painting of Indianapolis.
Justin and Aaron are brothers who started their company during college and haven’t stopped since. Today, they have grown their business to encompass all things exterior. For Justin and Aaron, the heart of their business is in their clients, always ensuring satisfaction regardless of how big or small the job.
WHAT YOU’LL LEARN:
-What it’s like running a company with a fellow family member
-How to keep a company culture strong – even with subcontractors
-The techniques Justin & Aaron use to go the extra mile for clients
“We feel like we’ve done very well with the stuff that we have. We have a really good core of guys. Our culture is strong.”
“From the time we met, we needed organization. […] That was a big shift for us.”
“We take lots of pictures. We make notes. We bring things to a potential client’s attention that they had no idea about.”
“We know where we need to be profitable.”
“Surround yourself with good people. Surround yourself with winners. Surround yourself with people that are persistent and have that ‘go get em’ mentality.”
[07:34] How brothers, Justin and Aaron, decided to start and navigate a business together
[18:57] The first year of Flora Brothers Painting
[22:52] Why Justin and Aaron use subcontractors over employees and how they keep up the culture
[31:40] What customer service looks like and how to exceed the expectations of clients
[42:23] How organizational systems and technology help keep the business moving forward
LINKS & RESOURCES MENTIONED IN THIS EPISODE:
ADDITIONAL FREE RESOURCES:
Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?