EP23 Bill Carlson: How to Build a Trustworthy Team To Get You Past $1M, Profitably
In this episode of DYB Podcast, Steve interviews Bill Carlson, owner of Brush and Roll Painting.
Bill has figured out how to run his business through mostly trial and error, and today he’s sharing this invaluable information with us.
After a certain spiritual spark in the early 2000s, Bill has been running his business with the help he can provide others in mind.
Bill talks about how he approaches each business relationship, how he chooses only the best team members, and the importance of knowing where you stand with your numbers.
WHAT YOU’LL LEARN:
-What to look for when building a trustworthy team
-The value of your work and how to make other recognize the worth of your work
-Why you need to know your numbers all of the time
“The beauty is, all my eggs are not in one basket. If we have an issue with one customer, it’s one customer.”
“We know what our customer looks like; that’s the big thing.”
“I’m not letting him tell me my price is too high. I’m explaining to him the value we’re going to give him.”
“You follow-up until either they’re dead of we’re dead. Follow up. Follow up. Follow up.”
“A big process is, you have to know your numbers.”
[03:43] The spiritual revelation Bill had about the service he can provide for others through his business
[11:29] Bill’s experience growing a good team with the help of humility
[20:35] The big changes Bill was forced to make to allow his business more profitable
[25:12] How Bill uses the value he can provide to sell his higher priced services
[40:20] The tools Bill utilizes to help manage his business
LINKS & RESOURCES MENTIONED IN THIS EPISODE:
ADDITIONAL FREE RESOURCES:
Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?