EP76 How to Grow an All-Star Team with the 5 Languages of Appreciation

EP76 How to Grow an All-Star Team with the 5 Languages of Appreciation

SUMMARY:

In this episode of the DYB Podcast called “How to Grow an All-Star Team with the 5 Languages of Appreciation,” Steve and April Burnett define the 5 languages, how to recognize each one, and share how to communicate between them so every person on your team feels appreciated. Why? Because “70% of employees say they receive little or no appreciation at work” according to Gary Chapman and Paul White in their book entitled The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People.

Steve and April share examples of how to know your own language of appreciation, how to know one another’s language of appreciation, and tie it back to the workplace to strengthen your relationships to grow a strong team as well as utilizing this information to close more sales. Steve and April also touch on how the 5 languages of appreciation can be applied to other relationships, such as family and friends, as well.

WHAT YOU’LL LEARN:

-What are the 5 Languages of Appreciation
-How to Know Your Own Language of Appreciation
-How to Find One Another’s Language of Appreciation
-How the Language of Appreciation Helps to Build Strong Teams
-How to Close Sales Using the Language of Appreciation

LISTEN HERE:

QUOTES:

03:36 “One: Words of Affirmation. ‘You did a great job!’ is an example of Words of Affirmation.

05:57 “Two. Quality Time. Take your team out to lunch. Connect with them. Maybe grab a tool and work with them for a little bit. Maybe ask them to ride along with you on a sales call. (That’s) Quality Time.”

15:37 “Three. Acts of Service. Providing assistance, ask, “What can I do to help?” Make sure that they win by setting them up to succeed. So ask (your team), how can you serve them? How can you help them?”

18:43 “Four. Gifts. Tangible gifts. I believe this is Ron’s. Ron Ramsden. He is awesome. So we have that retreat a couple of years ago. He bought all the coaches a branded DYB hat. He is so thoughtful like that.”

26:56 “Five. So here’s the last one and it’s kind of interesting. Physical Touch. Okay, so this one, we have to have a huge caveat here because there’s appropriate workplace touch and there’s inappropriate and you do not want to cross the boundaries here. Handshakes, fist-bumps, and high fives are all great and appropriate forms of Physical Touch.”

HIGHLIGHTS:

01:49 Lack of appreciation in the workplace

03:37 Language of appreciation 1: Words of affirmation

05:57 Language of appreciation 2: Quality time

10:24 Quality time in the workplace

15:32 Language of appreciation 3: Acts of service

18:43 Language of appreciation 4: Gifts

21:23 Gifts in the workplace and marriage

26:56 Language of appreciation 5: Physical touch

LINKS & RESOURCES MENTIONED IN THIS EPISODE:

The 5 Languages of Appreciation in the Workplace:

Empowering Organizations by Encouraging People by Gary Chapman and Paul White

The 5 Languages of Appreciation in the Workplace- Empowering Organizations by Encouraging People

ADDITIONAL FREE RESOURCES:

About the Author

As many of you know, my journey has been one of grit, grace, and transformation. At 19, I was a high school dropout, single father, and struggling paint contractor in Michigan. I later moved to Florida, where I faced both personal and professional hardships. With nothing left to lose, I turned to prayer—and was blessed with a relentless hunger to learn. I devoured books, attended seminars, and discovered better ways to streamline and grow my business—even through the Great Recession (and yes, I did hit the wife lottery along the way!). In 2014, I published How To Double Your Business and later sold the painting business, launching a new chapter: coaching others to grow their businesses. For the past 10 years, I’ve dedicated myself to helping business owners scale through the DYB System, while also drawing from frameworks like EOS, Scaling Up, and The Four Disciplines of Execution. Yet something was still missing—something more adaptive, integrated, and complete. Then I found Pinnacle. After months of research and interviews with other Guides, I joined Pinnacle. Their tools and strategies have exceeded every expectation. Now, as a Pinnacle Business Guide, I help leadership teams implement a custom-tailored operating system that draws from the best in the industry—but flexes with your unique business. It’s a dynamic, proven approach to achieve clarity, momentum, and lasting growth. I’m no longer taking on any more 1:1 coaching clients… Instead, I now specialize in working with visionary business owners who are ready to get their leadership teams aligned—around a clear vision, a focused strategy, and an actionable execution plan. With the tools and process I now have as a Pinnacle Business Guide, I help turn alignment into momentum, and momentum into results. If your business is growing—but your leadership team isn’t fully rowing in the same direction—let’s talk.

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