painting business, painting contractor, painting, business coach, painting

How to Become the Property Manager’s Hero

I just heard from a brand new property manager, and I touched a sore spot with her, she reached out to me with an issue that she needed to be taken care of.

I am Ron Ramsden, I am a DYB Coach, and painting contractor up North of Boston.

This call came in from a woman I have never heard from before, from a company I have heard of, but I have never worked for them.

She explained to me that she needed a painter who could do some sheetrock work asap.

I asked her, what does she mean by, “asap,”?

Because ASAP for some people is right now, and some of them, it’s for a week or two, or three weeks away, they just need something secure.

I asked her what was going on and she said, this is a pain in her butt.

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What happened was they had some roof issues on their single-family condominiums.

I like to refer to them as ‘ominiums’, and it had some water issues, a little staining, but they are only 6 years old.

They re-roofed a couple of these homes and when they went up there, the guys dropped shingles unto the roof, the full bundles of shingles and it caused the screws in some homes to pop, so, you could start to see some of the screws.

It was driving the residents crazy, and they were on her case.

They couldn’t find anybody… she thought her handyman could handle it, but it turns out this is a much bigger job.

So, she asked if there is any way we could help her out.

I looked at a couple already, and it is something that we are going to jump on right away and her ‘ASAP’ is 2 weeks away.

It wasn’t something that needed to be happening right away.

But during our initial conversation, I told her, I would love to work with her, “but is it just ceilings?”

It seems like a small job, is there anything else that she needed painting?

She said, “well, I am going to be taking bids on the pool house in the common area, which is actually a house of about 4,000 square feet, and has common game rooms, meeting rooms, has a conference and has a fitness center, so it is the center of attention when you go in there.

She said, while you are over here, I would be more than happy to entertain an estimate on this.

I just got my foot in the door and I am expecting the estimate on the ceilings that they need to be in excess of $10,000.

So, one way, and I said it before, I just want to let you know again is, if you can get rid of their headaches, you will be a hero and you will be able to work with these property managers.

I’d love to chat if, you would like to reach out to me, there are a couple of other ways that we’ve gotten in touch with them.

I would be more than happy to share them with you.

If you need me, find me at ron@dybcoach.com, reach out on Facebook, I’d love to chat with you.

Have a great day!

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About the Author

As many of you know, my journey has been one of grit, grace, and transformation. At 19, I was a high school dropout, single father, and struggling paint contractor in Michigan. I later moved to Florida, where I faced both personal and professional hardships. With nothing left to lose, I turned to prayer—and was blessed with a relentless hunger to learn. I devoured books, attended seminars, and discovered better ways to streamline and grow my business—even through the Great Recession (and yes, I did hit the wife lottery along the way!). In 2014, I published How To Double Your Business and later sold the painting business, launching a new chapter: coaching others to grow their businesses. For the past 10 years, I’ve dedicated myself to helping business owners scale through the DYB System, while also drawing from frameworks like EOS, Scaling Up, and The Four Disciplines of Execution. Yet something was still missing—something more adaptive, integrated, and complete. Then I found Pinnacle. After months of research and interviews with other Guides, I joined Pinnacle. Their tools and strategies have exceeded every expectation. Now, as a Pinnacle Business Guide, I help leadership teams implement a custom-tailored operating system that draws from the best in the industry—but flexes with your unique business. It’s a dynamic, proven approach to achieve clarity, momentum, and lasting growth. I’m no longer taking on any more 1:1 coaching clients… Instead, I now specialize in working with visionary business owners who are ready to get their leadership teams aligned—around a clear vision, a focused strategy, and an actionable execution plan. With the tools and process I now have as a Pinnacle Business Guide, I help turn alignment into momentum, and momentum into results. If your business is growing—but your leadership team isn’t fully rowing in the same direction—let’s talk.