painting business, painting contractor, painting, business coach, painting

https://youtu.be/5Tz26mV-La8

The Quickest Way to Build a Relationship with Your Prospect While Giving the Estimate

Hi there, Greg here from DYB Coach.

Today I thought I should share something as I was leaving from this estimate.

When you talk about sales, many people will mention building rapport.

One of the things that I always like to do is get a look around the house.

If you’re doing an interior, take a look at people’s photos that they have out, whether they are about nature or golfing.

Figure out something that has an interest with these people, and that’s where you start to build rapport –by just discussing that with them.

I just did an estimate for a house, where we painted a ton of homes.

Normally, we do commercial painting, but for this particular job, it’s a very high-end residential community that’s out on a lake.

I know from being there for years that everybody in this particular community plays golf, it’s one of the biggest things they do, they absolutely love it.

So, one of the first things that I mentioned to him was how nice this golf course is, and how I enjoy playing myself.

We got into talking about golf and it led into other parts of the conversation.

Building rapport is essentially developing a common interest with somebody.

I think a lot of people get confused about that.

You don’t have to become the person’s best friend, but seeing something that they enjoy doing and getting them to talk about it, is really what you are trying to do.

I hope that was helpful for you guys in learning about the sales process.

That is how you make yourself memorable with people –you remember the stuff about them that they like to do and you talk to them about it.

Be engaged in the conversation because anytime that someone is passionate about a particular hobby or something that they do, they have a wealth of knowledge to share with you.

Generally, just try to engage in a conversation outside of the actual work that you are going to be performing.

Also, learn a little bit about the person and what they enjoy doing, it would really go a long way in the sales process.

You guys can do this!

Feel free to shoot me an email at greg@dybcoach.com.

Or comment below this post and I would be happy to respond to you.

Thank you!

About the Author

As many of you know, my journey has been one of grit, grace, and transformation. At 19, I was a high school dropout, single father, and struggling paint contractor in Michigan. I later moved to Florida, where I faced both personal and professional hardships. With nothing left to lose, I turned to prayer—and was blessed with a relentless hunger to learn. I devoured books, attended seminars, and discovered better ways to streamline and grow my business—even through the Great Recession (and yes, I did hit the wife lottery along the way!). In 2014, I published How To Double Your Business and later sold the painting business, launching a new chapter: coaching others to grow their businesses. For the past 10 years, I’ve dedicated myself to helping business owners scale through the DYB System, while also drawing from frameworks like EOS, Scaling Up, and The Four Disciplines of Execution. Yet something was still missing—something more adaptive, integrated, and complete. Then I found Pinnacle. After months of research and interviews with other Guides, I joined Pinnacle. Their tools and strategies have exceeded every expectation. Now, as a Pinnacle Business Guide, I help leadership teams implement a custom-tailored operating system that draws from the best in the industry—but flexes with your unique business. It’s a dynamic, proven approach to achieve clarity, momentum, and lasting growth. I’m no longer taking on any more 1:1 coaching clients… Instead, I now specialize in working with visionary business owners who are ready to get their leadership teams aligned—around a clear vision, a focused strategy, and an actionable execution plan. With the tools and process I now have as a Pinnacle Business Guide, I help turn alignment into momentum, and momentum into results. If your business is growing—but your leadership team isn’t fully rowing in the same direction—let’s talk.

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